Refunds & cancelling
14 days, no questions asked. If Snek Pass is not for you, ask for a refund within 14 days of your first payment and you get your money back.
Try before you pay
The first worlds of Snekcade are free and need no card, so you can see exactly how it works before buying anything.
Cancelling
- Cancel any time from Profile → Manage subscription, or with the link in your Lemon Squeezy receipt. One step, no phone call, no email needed.
- After cancelling you keep Snek Pass until the end of the period you already paid for. You are not charged again.
Refunds
- First payment: full refund if you ask within 14 days.
- Renewals: forgot to cancel? Ask within 14 days of a renewal you did not use and we will refund it.
- Charged by mistake or twice: always refunded.
How to ask
Email hiss@snekcade.com from the address you paid with, or reply to your Lemon Squeezy receipt. Refunds are processed by Lemon Squeezy to your original payment method, usually within 5–10 business days depending on your bank.